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Working Together | Bespoke

 

Bespoke simply means creating solutions that fit exactly with your area(s) of focus. You may wish to keep your existing in-house offerings, which is absolutely right, if you're achieving the results you want, yet are looking to fill in the gaps to complement.

My approach is not reinventing the wheel and will give an honest opinion and recommendation during our initial discussions. The focus is always looking at what you want to achieve and reverse engineer - meaning looking at the whole picture and identifying where this particular request fits in the wider scheme.

The services available range from consultancy, facilitation, training programmes, mentoring, coaching/coaching supervision. 

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Working Together Bespoke

 

Bespoke simply means creating solutions that fit exactly with your area(s) of focus. You may wish to keep your existing in-house offerings, which is absolutely right, if you're achieving the results you want, yet are looking to fill in the gaps to complement.

My approach is not reinventing the wheel and will give an honest opinion and recommendation during our initial discussions. The focus is always looking at what you want to achieve and reverse engineer - meaning looking at the whole picture and identifying where this particular request fits in the wider scheme.

The services available range from consultancy, facilitation, training programmes, coaching/coaching supervision. 

BOOK A CALL

Consultancy

Consultancy or a strategic approach helps to define the direction an organisation wishes to go. We will, in our initial meeting discuss the driver behind the decision, the impact on the organisation, what, if anything is already in place and the desired outcomes. A multi layered approach is often required and together we co-create the duration and delivery method. 
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How does it work?

 

  • We will arrange an initial discussion, in person is preferably, alternatively via Zoom or Team to gain an understanding of the driver for the request, the target audience and identify how this fits in the bigger picture.
  • We will discuss your outcomes and any previous interventions implemented.
  • Then together we will co-create a solution taking into account the various modalities.

As an example, you may wish to develop your people managers as the staff survey has identified this as an area for improvement. Your current training for new managers is in place and works well, yet there is a lack of implementation of people skills within the workplace.

You may wish to ensure the fundamentals are in place as a people manager before attending the in house training. The solution in this example is providing a foundation modular programme - Unlock The Leader Within together with 1:1/group coaching over a 3 month period.

Emotional Intelligence

Curious about Emotional Intelligence (EQ)?

 

As a leader or people manager, understanding your own Emotional Intelligence (EI) and how others see you is fundamental in your role and as you progress in your career.

EI is being able to get along with others, to communicate clearly and with empathy and be able to understand and express personal feelings. It has been previously reported the two main competencies missing in leadership and management are Self Awareness and Communication.

“Developing (global) leaders with cultural sensitivities and collaborative skills requires greater focus on emotional intelligence, self awareness and empowerment than on traditional management skills” - Professor Bill George, Harvard Business School

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How does it work?

360 or Self Assessment in
Emotional Intelligence

Using the Emotional Capital Model consisting of 10 competencies, grouped by 3 main focuses -

  • INNER FOCUS, enables you to develop your leadership presence and communicate authentically and openly.
  • OUTER FOCUS, enables you to take on new challenges and respond creatively and effectively to new opportunities.
  • OTHER FOCUS, enables you to grasp the emotional dimensions of a business situation and enhance your capacity to influence others to achieve productive outcomes. 

EI “is the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships’-Goleman,1998

Emotional Capital Workshop

This workshop is designed for anyone who aspires to improve their ability to lead and influence others effectively.

Whether you are in the public or private sector, a senior leader or a people manager, you will find that by completing your self assessment or 360 and this workshop, you’ll gain valuable insights to guide your leadership development.

This workshop will help you work towards a greater understanding of EI in addition to the key emotional and social skills that support your effectiveness as a leader. 

“Research shows convincingly that EQ is more important than IQ in almost every role and many times more important in leadership roles. This finding is accentuated as we move from the control philosophy of the industrial age to an empowering release philosophy of the knowledge worker age” - Stephen Covey

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CPD Coaching & Supervision

If you are a coach looking for supervision or training. Take a look at the academy area for more information. 

GO THE ACADEMY >

Looking for an off-the-shelf solution

Off-the-shelf courses and workshops allow the opportunity to address a specific area rather than develop a bespoke solution. 

EXPLORE THE OFFERINGS >

“Sera showed an amazing ability to listen sincerely and carefully, and I mean -to really listen, in a way that left therapists feeling heard- from our very first meeting, through planning discussions and all the way through the delivery of Health Coaching training with our early years speech and language therapists (SLTs).

Sera was really committed to understanding our needs and to ensure this, carried out visits to clinical sessions to inform planning and the training schedule. Following Coaching training, therapists consistently gave positive feedback regarding Sera's calm, respectful and non-judgemental manner, and her willingness to respond to their questions-however small. Thank you Sera, you have been hugely inspirational”


- Speech & Language Lead

As a senior manager in the organisation, I had to undertake a radical service review which resulted in 5 very established  teams needing to be merged. I asked SJ to facilitate a workshop that enabled all staff to give their opinions about how to they felt the services would be most appropriately configured.

The end result for me was excellent staff engagement, a real ownership of the model and a clear vision. It also gave me a robust HR process to follow and was well worth getting Sera Johnston to do this piece of work.

Sera was a real asset and I am firmly of a belief that without her help - and positive attitude, that the process would not have been a success.

- Divisional Director of Community Services

Sera Johnston has facilitated two Team Building Away days for professionals within my team. Sera and I had several meetings before the away day to discuss the aims and objectives of the training and to design the day.

Sera was extremely professional, enthusiastic and well organised. She delivered a well prepared training linked to the aims and objectives that we had discussed. She was able to adapt the session to the needs of her audience.

I believe that my teams have benefitted from the Team Building Away Days and have been able to adapt their practice to new ways of working within a team.  I enjoyed working with Sera and would not hesitate to recommend her to colleagues.


- Health Visitor Team Leader

Sera facilitated development work with our district nurses. One staff member said this was the best development work that he had ever received. We are very grateful for her input as we have been struggling for a long time to raise leadership standards and improve morale.

The district nurses are now engaged with the process and taking responsibility. I can't wait to see the results on a day to day basis.

Clinical Operations Manager

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