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I am passionate about helping and supporting leaders, managers, teams and organisations evolve and thrive - It's in my DNA.
Equipping leaders and managers with the right skills at the right time to stand out authentically in their role while being a role model for their team is my speciality.

I believe in confronting challenges to cultivate a thriving workplace environment, in a positive intentional disruptive way that acknowledges existing issues within team dynamics and management approaches.

Every organisation is different, they may have similar challenges yet each is unique in their culture, mission and values. Therefore my approach is not cookie cutter, it is tailored, even the off-the-shelf courses I offer, because I believe every training/course/development has a wider impact than just stand-alone.

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Bespoke

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Off-the-shelf

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My Philosophy in Organisations.

Dysfunction within the team, reflects in the lack of trust and staff engagement across organisation, as highlighted by staff surveys as an example. The familiar term of 'you said we did' can sometimes appear to scratch the surface of deeper-rooted problems, from workplace conduct to leadership standards.

Recognising that a change in behaviour cannot be achieved through conventional training courses. True transformation occurs not in the training room but in the day-to-day workplace interactions and the adoption of new behaviour patterns. Keeping to a recurring pattern of sticking to traditional training methods without adequately measuring their impact on workplace dynamics will perpetuate the same issues repeatedly.

My approach is collaborative working , and co-creating solutions to meet your needs, not just now but in the near future. Taking on board what you currently offer aligned to your outcomes and combining an array of modalites to choose from, you are guaranteed the appropriate solutions are combined to meet your outcomes. Moving away from temporary solutions, to tackle the root causes of organisational challenges. By doing so, we aim to boost staff retention, reduce sickness and grievances, and enhance overall staff engagement, thereby positively impacting morale and trust.

I am a firm believer that any development, training or coaching is not complicated, people make it complicated, that's why I keep things simple and in our initial conversation will strip back the layers to understand the whole picture. You see I work with the whole person, meaning how you show up in business is how you show up in life - how you do one thing is how to do everything.

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“Sera showed an amazing ability to listen sincerely and carefully, and I mean -to really listen, in a way that left therapists feeling heard- from our very first meeting, through planning discussions and all the way through the delivery of Health Coaching training with our early years speech and language therapists (SLTs).

Sera was really committed to understanding our needs and to ensure this, carried out visits to clinical sessions to inform planning and the training schedule. Following Coaching training, therapists consistently gave positive feedback regarding Sera's calm, respectful and non-judgemental manner, and her willingness to respond to their questions-however small. Thank you Sera, you have been hugely inspirational”

- Speech & Language Lead

As a senior manager in the organisation, I had to undertake a radical service review which resulted in 5 very established teams needing to be merged. I asked SJ to facilitate a workshop that enabled all staff to give their opinions about how to they felt the services would be most appropriately configured.

The end result for me was excellent staff engagement, a real ownership of the model and a clear vision. It also gave me a robust HR process to follow and was well worth getting Sera Johnston to do this piece of work.

Sera was a real asset and I am firmly of a belief that without her help - and positive attitude, that the process would not have been a success.

- Divisional Director of Community Services

Sera Johnston has facilitated two Team Building Away days for professionals within my team. Sera and I had several meetings before the away day to discuss the aims and objectives of the training and to design the day.

Sera was extremely professional, enthusiastic and well organised. She delivered a well prepared training linked to the aims and objectives that we had discussed. She was able to adapt the session to the needs of her audience.

I believe that my teams have benefitted from the Team Building Away Days and have been able to adapt their practice to new ways of working within a team. I enjoyed working with Sera and would not hesitate to recommend her to colleagues.

- Health Visitor Team Leader

Sera facilitated development work with our district nurses. One staff member said this was the best development work that he had ever received. We are very grateful for her input as we have been struggling for a long time to raise leadership standards and improve morale.

The district nurses are now engaged with the process and taking responsibility. I can't wait to see the results on a day to day basis.

Clinical Operations Manager

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